FAQs
Frequently Asked Questions
1. Do you offer international shipping?
Currently, Mowvance ships only within the United States. We do not offer international shipping at this time.
2. What products does Mowvance sell?
We specialize in garden essentials, focusing on lawn mowers, garden sheds, and outdoor storage solutions. Each product is selected for its quality, durability, and performance.
3. How can I place an order?
Browse our collection, add the products you need to your cart, and complete your purchase through our secure online checkout.
4. What are the shipping fees?
Standard shipping is free on all orders within the United States.
5. What is the estimated delivery time?
- Handling time: 1–2 business days
- Transit time: 5–7 business days
Most orders arrive within 6–9 business days from the purchase date.
6. Can I cancel my order after placing it?
Yes, you can cancel your order for a full refund as long as it has not shipped. Please contact us as soon as possible at support@mowvance.store or through our 24/7 live chat.
7. What if my tracking information has not updated?
If your tracking has not updated within 48 hours after shipment, please reach out to our support team at support@mowvance.store or through live chat. We will investigate and assist promptly.
8. How do I return a product?
To begin a return, contact us at support@mowvance.store or through live chat. We will guide you through the process and provide return instructions.
9. What if I receive a damaged or incorrect item?
If your order arrives damaged or incorrect, notify us within 30 days of delivery. We will arrange a replacement or issue a refund based on your preference.
10. Do you charge restocking fees for returns?
No, we never charge restocking fees. All returns are processed fairly with no hidden costs.
For More Information:
Trade Name: Mowvance
Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 (229) 795-1460
Business Mail: support@mowvance.store
Business Address: 620 Mitchell Ave, Turlock, California 95380, United States